Status: Full Time, permanentReports to: Branch ManagerLocation: Toowoomba BranchThe role of a QTMB Sales & Service ConsultantQTMB Sales & Service Consultants are the face of the company and therefore integral to the success of QTMB. A key aspect of the Sales & Service Consultant role is to be proactive in holding meaningful conversations with our customers to identify opportunities and make suitable recommendations on their banking needs. A differentiating aspect of working with QTMB is that our Sales & Service Consultants rotate through the workstations, from the teller bay to the front counter and handle all customer queries from opening new memberships, opening term deposit accounts, insurance quotes and sales, financial planning referrals and referring potential loan customers to our qualified branch lender. To be successful in this role you need to be sales focused, proactive and a good communicator with the ability to build rapport and hold quality conversations to ensure our customers experience the best banking experience.Enjoy a guaranteed work-life balance working from 8.30am to 5.00pm Monday to Friday. This position is based in our Toowoomba Branch within Grand Central Shopping Centre. Our Sales & Service Consultants areHighly motivated, energised and passionate sales peopleExperienced in exceeding salesCustomer service focusedExperienced in cash handlingTeam playersBanking history will be highly regarded, but is not a necessity, as our Sales & Service Consultants will undergo comprehensive training to ensure they are equipped to be successful in their role, provided they have a can-do attitude.About QT Mutual BankQT Mutual Bank (formerly Queensland Teachers’ Credit Union, 1965) is Queensland’s first Mutual Bank. This has lots of great benefits, including the fact that profits are reinvested into improving the range of financial products and services for members. At QT Mutual Bank we strive to provide the highest standards of banking experience to our members through great customer service and competitive banking products.Join the team at an exciting time as we recently merged with RACQ, which will bring lots of growth opportunities!Some of the benefits for working with QTMBComprehensive training providedDiscounted banking (fee-free accounts, discounted insurance & loans)Quarterly sales incentivesAnnual salary reviewsAccess to a generous retail discount program from your groceries and fuel, to fashion and holidays and plenty in between!
Australia - QLD
Toowoomba & Darling Downs
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