Status: Full Time, permanentReports to: Branch ManagerLocation: Gold Coast BranchThe role of a QTMB Senior Sales & Service Consultant:QTMB Senior Sales & Service Consultants are the face of the company and therefore integral to the success of QTMB. A key aspect of the Senior Sales & Service Consultant role is to be proactive in holding meaningful conversations with our customers to identify opportunities and make suitable recommendations on their banking needs. A differentiating aspect of working with QTMB is that our Senior Sales & Service Consultants rotate through all the workstations and handle all customer queries from opening new memberships, opening term deposit accounts, insurance quotes and sales, financial planning referrals, conducting personal lending and providing periodic support to the home lender as required. To be successful in this role you need to be sales focused, proactive and a good communicator with the ability to build rapport and hold quality conversations to ensure our customers experience the best banking experience.Enjoy a guaranteed work-life balance working from 8.30am to 5pm Monday to Friday. This position is based in our Gold Coast Branch within Southport Central Shopping Centre.Our Senior Sales & Service Consultants areHighly motivated, energised and passionate sales peopleExperienced in exceeding salesCustomer service focusedExperienced in cash handlingTeam playersBanking and Personal Lending experience is essentialAbout QT Mutual BankQT Mutual Bank (formerly Queensland Teachers’ Credit Union, 1965) is Queensland’s first Mutual Bank. QT Mutual Bank is a subsidiary of RACQ who are owned by Members. This has lots of great benefits, including the fact that profits are reinvested into improving the range of financial products and services for members. At QT Mutual Bank we strive to provide the highest standards of banking experience to our members through great customer service and competitive banking products. For further information go to www.qtmb.com.au Join the team at an exciting time as we recently merged with RACQ, which will bring lots of growth opportunities. To find our more please go to https://mutualstrength.qtmb.com.au/Some of the benefits for working with QTMBComprehensive training providedDiscounted banking (fee-free accounts, discounted insurance & loans)Quarterly sales incentivesAnnual salary reviewsAccess to a generous retail discount program from your groceries and fuel, to fashion and holidays and plenty in between!
Australia - QLD
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